Steps to enable:
1. After logging in, click the profile icon in the top right corner.
2. Go to "Settings" or "Security Settings".
3. Look for the "Two-Factor Authentication" option and click "Enable".
4. A verification code will be sent to your registered mobile number — enter it to confirm.
5. From that point on, every time you log in from a new device, an OTP will be required.
Setting up biometric login (fingerprint or Face ID) on the Dhoni Game app adds an extra layer of security while making sign-in faster. For any issues with settings, write to us at support@dhonigame.com.
To view your betting history: After logging in, go to your profile → select "Bet History". You can filter by date, game type, or status (won / lost / ongoing).
To view your transaction history: Profile → "Transaction History" → Deposits, withdrawals, and bonuses are listed separately. Each transaction shows the date, amount, method, and status.
Records from the past 90 days are available to view directly. For older records, email support@dhonigame.com with the relevant dates — you'll receive them in PDF or CSV format within 24 hours.
Changing the website language: Look for the language selector icon (usually a globe or flag) at the top of the page or in the footer → choose your preferred language → the change takes effect immediately, no page reload needed.
Changing the Language in the App: Open the app → Settings → "Language" → Select your preferred language → Restart the app for the changes to take effect.
Keep in mind — changing the language only affects the interface; your account details and settings remain untouched. Our support team is always available in Bengali, so there's no need to worry about the language.
For Android Users: Go to Dhoni Game's download page (/download) and download the APK file — betting apps aren't available directly on the Google Play Store. Before downloading, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps". Once the APK is downloaded, install it — the whole process takes about 2–3 minutes.
For iOS (iPhone) users: You can install it from the App Store or via the link on the download page. On iOS, you may be prompted to "Trust" the app the first time you open it — just confirm and it will run normally.
After installing the app, simply log in with your existing account — no need to create a new one. If you run into any installation issues, reach out via live chat.
To view live scores: Log in → Go to Sports Betting → Select the "Live" or "In-Play" tab. All ongoing matches are listed there with real-time scores, overs, wickets, goals, or points — updated live regardless of the sport.
Live Streaming: Video streaming is available for selected matches — not all, but generally for major tournaments and leagues. To access streaming, your account must have a balance or a recent bet placed.
Live scores for cricket, football, tennis, and basketball update continuously. In live betting, odds shift with the match situation in real time — so you can place bets while following the score, all without leaving the platform.
Withdrawal Steps:
1. Log in → Go to the Wallet or Cashier section.
2. Select "Withdraw" from the menu.
3. Select your payment method — bKash, Nagad, or Rocket.
4. Enter your mobile banking number and the amount (minimum ৳500).
5. Confirm with your OTP or password.
Important: Withdrawals can only be made to the same payment method used for the deposit. If your KYC verification is incomplete, withdrawals may be held — make sure your NID is verified in advance. Bonus funds require wagering conditions to be met before withdrawal.
During peak hours (8 PM–12 AM), processing may take a bit longer. If it exceeds 30 minutes, contact support@dhonigame.com with your transaction ID.
Start here:
1. Wait 5–10 minutes and refresh the page.
2. Check your deposit history — if the status shows "Pending", the system is still processing it.
3. Note down your bKash/Nagad transaction ID (TrxID) — you'll need it if you contact support.
If it hasn't arrived within 15 minutes: Open Live Chat or email us at support@dhonigame.com. Please include the following in your message — 1) Your Dhoni Game username or mobile number, 2) Deposit amount and time, 3) Payment method, 4) bKash/Nagad transaction ID.
The support team typically verifies and corrects your balance within 15–30 minutes. Your funds are safe — there is no risk of losing them.